Support

Need help with billing, checkout, setup, publishing, or automation? Submit a support request and we’ll get back quickly.

How can we help?

Billing & Checkout

invoices, trial, failed payments, refunds

Setup & Onboarding

CMS connection, permissions

Publishing & Scheduling

drafts, categories, tags, calendars

SEO / AEO Optimization

metadata, structured FAQs, schema

Bug Report

errors, broken pages

Partnerships

agencies, integrations, affiliates

Not sure? Submit the form and we’ll route it to the right team.

Submit a Support Request

Share a few details and our team will respond quickly with next steps.

Common questions

I didn’t receive a confirmation email. What should I do?

Check spam/promotions first, then submit a support request and include the email you used.

Stripe payment went through but my plan isn’t active.

Submit a support request with your account email and a receipt screenshot if available.

Webhook / CMS connection isn’t working.

Share CMS name, page/post attempted, error message, and screenshots/logs if available.

Can you help me connect my CMS?

Yes; tell us the CMS and whether you want drafts or auto-publish + scheduling.

Do you offer consulting for setup and growth?

Yes. Use the consulting CTA below and our team will help with setup and growth strategy.

Need hands-on help?

If you want us to set up PublizAI for your website, fix funnel leaks, and build a publishing system that converts, our consulting team can help.